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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Tyler

Stephanie Tyler

July 24, 2026

5  out of  5
rating by Stephanie Tyler
"Catherine and her staff are wonderful and have taken great care of me and my family! 10/10 recommend for any all insurance needs. They Rock!!"
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Lisa Cook

July 16, 2026

5  out of  5
rating by Lisa Cook
"I could not recommend Mrs Catherine Dillon and everyone there. Michelle always goes above and beyond to help fix any concerns you might have. If there was ten stars I would give it to them. I have been with Catherine for almost 30 years and would not change."
We responded:
"Lisa, thank you so much for recommending us."
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Don Fletcher

July 8, 2026

5  out of  5
rating by Don Fletcher
"Always been great to me and my family, in looking for ways that best suits our needs."
We responded:
"Don, thank you for your positive feedback. Thank you for allowing us to be of service.
"
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Jackson Sandusky

July 8, 2026

5  out of  5
rating by Jackson Sandusky
"Catherine's job is A+"
We responded:
"Thank you."
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Delois Henry

July 7, 2026

5  out of  5
rating by Delois Henry
"Great customer service!"
We responded:
"Delois, thank you for your positive feedback. Thank you for allowing us to be of service.
"
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Chasity Johnson

July 6, 2026

5  out of  5
rating by Chasity Johnson
"Very affordable and very friendly staff. Always smiling and offering to see if I qualify for any discounts.."
We responded:
"Chasity, thank you for your positive feedback. Thank you for allowing us to be of service.
"
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Tyler Hester

July 6, 2026

5  out of  5
rating by Tyler Hester
"This office is always welcoming, personable, and provides the best customer service possible! I highly recommend!"
We responded:
"Tyler, thank you for your positive feedback. Thank you for allowing us to be of service.
"
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Mark Doak

June 18, 2026

5  out of  5
rating by Mark Doak
"Extremely nice people Kathleen Dillon was my representative and she was so professional and courteous I would recommend State farm Jonesboro to anybody they do a great job although I'm moving my State farm agent was superb"
We responded:
"Thank you for your kind words. We pray you have a safe and happy life wherever you go."
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Julie Campbell

June 11, 2026

5  out of  5
rating by Julie Campbell
"I love this office on how they respond to all my questions, always have a smile on their faces whenever i go into pay my bill. I’ve never dealt with an insurance company that cares more about their customers then Ms. Dillion and the staff!"
We responded:
"Hi Julie, thank you for your positive review. Thank you for allowing us to be of service."
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Tiya Brown

May 14, 2026

5  out of  5
rating by Tiya Brown
"My State farm Agent Joseph was very helpful to me and got me back with them at a wonderful Coverage rate for my car and renters insurance!! I highly recommend them to anyone 😀"
We responded:
"Hi Tiya, thank you for your positive feedback. Thank you for allowing us to be of service. "
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Vy Dinh

February 5, 2026

5  out of  5
rating by Vy Dinh
"Great services. A lots of helpful"
We responded:
"Hi Vy, thank you for your possible feedback. Thank you for allowing us to be of service."
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Khadijah Watson

December 27, 2024

5  out of  5
rating by Khadijah Watson
"Catherine Dillon and her family are outstanding professionals, and my experience with them as my insurance provider for 8 years has been excellent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Washington Jr

December 26, 2024

5  out of  5
rating by David Washington Jr
"Absolutely great people and fantastic customer service.

1000/10!!!!!!"
We responded:
"Thank you David for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lakendra Washington

December 26, 2024

5  out of  5
rating by Lakendra Washington
"Wonderful knowledgeable staff that is eager to help! Was my 1st time purchasing my own insurance and Brad and Catherine was very knowledgeable and helpful in my journey! He got my policy fixed up and even was able to get me some life insurance started for my Son! Was great experience would definitely recommend!"
We responded:
"Lakendra we are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of David Redmon

David Redmon

December 24, 2024

1  out of  5
rating by David Redmon
"When I called in today and asked for Catherine, I was told by Brad, that since I wasn’t a customer of hers, she didn’t have time to talk with me. I told him, I was calling in for a customer of hers, to help him with his claim. I got transferred and when I explained what had just happened, Catherine laughed. When I told her that I didn’t think it was funny, she laughed even more. She continued to laugh throughout most of the conversation. She did stop long enough to give me an email address, so I could forward the information she needed to process the claim. I don’t know if I’ve ever seen someone be so unprofessional.
In response to your reply.
I was not having a bad day until I was treated so rudely by Brad. Again, I explained to you what had happened and you could only laugh about it. You tried to throw it back on me, like I was having a bad day, but it wasn't bad until I called your office. Even in your response, you don't take responsibility for your or Brads behavior. I hope this gets seen by your corporate office and they can deal with it."
We responded:
"Thank you for your feedback. We understand you must have had a very bad day that day with the comments you made. The smiles that came through over the phone was just trying to cheer you up in order to help our customer with his claim."
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Michelle Hendrix

December 23, 2024

5  out of  5
rating by Michelle Hendrix
"Have been with Catherine Dillon for over 20 years now and have always gotten good service. Would highly recommend her office to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandy Couch

July 12, 2023

5  out of  5
rating by Sandy Couch
"Very simple and easy to navigate"
We responded:
"Sandy, thank you."
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Kevin Ryan

December 27, 2022

5  out of  5
rating by Kevin Ryan
"Have been with Mrs. Dillon since we purchased our house. She has always been responsive and professional and adds a personal touch."
We responded:
"Kevin, thank you."
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Melinda Dudley

April 2, 2022

4  out of  5
rating by Melinda Dudley
"Very nice woman and helpful"
We responded:
"Melinda, thank you so much."
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Ocean forever Ocean

November 12, 2020

5  out of  5
rating by Ocean forever Ocean
"They are the nicest people i know Catherine and her family always so nice. Thanks guys"
We responded:
"Thank you."
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Clint Kelly

October 7, 2020

5  out of  5
rating by Clint Kelly
"You can't find a better Agent in North East Arkansas they don't just talk to you about issues they help you solve them. 🙂"
We responded:
"Thank you."
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Crystal Harrell

September 4, 2020

5  out of  5
rating by Crystal Harrell
"The agents are helpful, friendly and awesome!"
We responded:
"Thank you."
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Derrick Winters

August 27, 2020

5  out of  5
rating by Derrick Winters
"Very nice people and can help you anyway they can."
We responded:
"Thank you."
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Markie Jackson Jr

July 2, 2020

5  out of  5
rating by Markie Jackson Jr
"I've know this sweet ladie and her family all my life. They have handled our insurance for a long time and influence more people to use their insurance company"
We responded:
"Thank you."
Profile photo of Mark Foltz

Mark Foltz

June 15, 2020

5  out of  5
rating by Mark Foltz
"This family has been amazing to my family. I’m very thankful we switched to them."
We responded:
"Thank you."